Lemon Buyback Process

Step one

Fill out the Initial Intake Form and upload your purchase contract or lease and repair orders

Step two

The San Diego Lemon Law team evaluates your case to make sure we can get your vehicle bought back

Step three

Set up video meeting with Attorney Doug Sohn and upload the rest of the documents he will need to get your vehicle bought back

Step four

Meeting with Attorney Doug Sohn, where–

• You tell him what you were expecting from this vehicle when you bought it
• You tell him what problems you’ve been having with this vehicle and the impact it has had on your life
• He explains step-by-step how the process works
• He explains how much money you will get
• He explains how long this will take
• He answers all your questions about the process
• He will go over two simple documents with you and get your signature so San Diego Lemon Law can get your case started
• Set up Zoom meeting. Make sure they have the app.
• Prepare Legal Services Agreement and Authorization and set up on Zoom but do not send

Step five

Doug drafts a very thorough and complete demand letter package using all the documents and information you’ve given him and sends it to your for your approval

Step six

Doug sends the demand letter package to the manufacturer giving them 30 days to respond

Step seven

The San Diego Lemon Law team follows up with the manufacturer regularly and persistently until they agree to repurchase your vehicle

Step eight

After we send them an updated payment history and loan or lease payoff, the manufacturer sends an offer that Doug reviews and then sends to your for approval

Step nine

Checks are ordered and issued and documents filled out by the manufacturer and sent to the location for the turn-in

Step ten

An appointment is set up at your convenience at a local dealership where you will turn in your vehicle and get your money back!